Can I request an exchange of one of the items received?

Yes, items are processed and delivered according to the order placed. If you receive an item mistakenly, we can facilitate a 1-to-1 exchange for the correct items.

Please be sure to check your items immediately upon receipt. We only allow exchanges within 1 to 2 days of delivery. Please submit photos of the incorrectly delivered item to speed up the process.

However, please note that items can only be discarded at our end for proper accounting. Think of it as missing an order of wanton from your wanton mee. You’d naturally let the hawker know, and they’d quickly amend the order for you. In our case, we’d need some photographs for record purposes as proof of the mix-up.