Ask

Questions and answers.

What’s the difference between “cut”, “cube”, “strips”, “sliced”, and “whole”?

Those terms describe how the meat is prepared at our factory based on our customers’ needs. Here’s the difference between the five types of cuts you’ll see on the ordering form: “Cut” is a direct translation from Mandarin “切”, meaning the meat is cut into smaller pieces, almost like cubes. “Cube” is similar to “cut”,…

What is “Custom Cut”?

“Custom Cut” option provides the factory with specific processing instructions based on your personalised cutting needs for your order. However, it’s important to note that all orders must adhere to the standard cut sizes defined in the ordering list. A handy tip: “2.5 cm” is approximately equivalent to “1 inch,” and “4 cm” corresponds closely…

Are the meat certified hormone-free and antibiotics-free?

Yes, our meat products have to pass the Singapore Food Agency’s (SFA) stringent checks and approvals before they are imported. This includes checks for hormones and antibiotics. For more detailed information, you can refer to the SFA’s article on “Claims in relation to hormones and antibiotics“. This resource debunks common myths regarding hormone-free and antibiotic-free…

How to order?

We’re happy to have your interest and order at FrozenMeat.sg! Let’s guide you through the ordering process: Make sure your cart meets the minimum order total of SGD to proceed to checkout. Fill out the checkout form and complete your payment. Your order will be sent to our factory for processing automatically! You’ll receive a…