What is the difference between “weight” and “size”?

In our product specifications, “Weight” and “Size” communicate different aspects of the product.

“Weight” refers to the total weight of items in your order. For instance, if you order two items, each weighing 3kg, giving a total of 6kg, the actual items you receive may vary in individual weights but will total up to the weight you’ve ordered (like 2kg + 2kg + 2kg or maybe 2.2kg + 1.9kg + 1.9kg). If there’s more weight delivered than ordered, we don’t charge extra. However, if there’s a shortfall, we will adjust and make partial refunds based on the weight difference.

“Size”, on the other hand, is used for items that come pre-packed from our exporters. It’s usually displayed as “1 pkt” per quantity ordered. Think of this as when you’re buying a packet of biscuit piah from the supplier, which comes in a pre-determined packet size.