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Our beef bones are imported as-is and are typically large, making them perfect for preparing bone broths and soups. However, due to their size and the nature of the product, we cannot provide a custom-cutting service for beef bones. It’s somewhat akin to ordering a big durian at a fruit stall – they can open…

The meat we offer is cut using a machine processor. This helps in maintaining consistency in thickness across all our cuts. In fact, our popular shabu-shabu cuts are machine-cut to a thickness of 3mm to 4mm, although it is typically advertised as “4mm” for simplicity.

While we initially used both centimeters and inches due to the prevalent use of these measurements, there were instances where sizes were mistakenly given (like a request for a 1.5-inch cut being interpreted as 1.5 cm). To avoid such confusion, we transitioned to the metric system for measuring cut sizes. For instance, a 4cm cut…

When meat is processed from a whole uncut piece, there can be variations in weight for each cut even when they are sliced based on a consistent “thickness” (like 1.5cm or 4cm). This is mainly because the head and end parts of the meat cut tend to be smaller than the rest, just like how…

Many of our products are imported with halal labels from their countries of origin, adhering to halal standards. This includes chicken and beef-related items, especially the uncut ones (or “Whole”). For clarity, our company and processing facilities (processing items means chop, sliced, cube, and minced items) do not hold halal certification.